DISQUS

davidsfinch.com: Why Your Customer Wants to Talk About Your Brand

  • laurenvargas · 2 months ago
    Thank you for listing Radian6 as a potential tool for those wanting to step-up their listening and engagement. It is important to note that how we perceive our customers may be talking about us is not always how they are actually talking about brand/organization. Valuable insights can be gleaned from listening and then made actionable to improve customer relations.

    Lauren Vargas
    Community Manager at Radian6
    @VargasL